We’ve made a list of frequently asked questions our customers often ask us. Have a question that is not listed here? Hit us up on the live chat!
- “I need to place a really big order, how much can you fill?”
We have fulfilled orders in the millions. Please reach out if you have large qty orders and we’ll always give you a realistic view of our inventory count.
- “Do you ship internationally?”
Yes of course! Production and shipping times vary, please reach out to us for international orders.
- “How soon will I get my order?“
We can ship today! Will arrive within 1-4 days if USPS isn’t backed up.
- “What is your minimum order quantity?“
Depends on the product!
- “What forms of payment do you accept?“
We currently accept Wire Transfer, ACH, Paypal, Visa, MasterCard, Discover Card and American Express. Contact us for Wire Transfer and ACH information.
- “Do you offer discounts to first responders, schools, front-line workers and non-profits?“
We are a family owned and operated business with core family values to serve. We would love to offer you discounts if you fit in this category. Please reach out to us as soon as possible!
- “Are your face masks FDA and CE?”
Great question! Our masks are FDA and CE Registered!
- “I’m having delivery issues!”
All production and shipping days on the website are referred to in business days. Due to the popularity and high demand of our products standard production times are estimated times and may vary at this time.
- “Can I upgrade to faster shipping?”
Please reach out to us and we’ll see what we can do for you.
- “Cancellation and refund policy?“
If your order has not been processed you may cancel by reaching out to us as soon as possible. Unfortunately due to our highly discounted prices, sanitary issues with the product and the high demand for them, all sales are final and non-refundable.